MyShop · heavy-duty shop management
MyShop
Inside MyShop
Every block below maps to a real route. Heavy-duty by default, not adapted from a car-bay tool.
Estimate → Approved → In-Progress → Ready to Invoice → Invoiced → Paid. Multi-technician assignment, labor rates, parts, fees, discounts, margin tracking, taxes, digital signature.
Send a token-gated link by SMS or email. The customer reviews the estimate, approves, declines, or asks a question. Full audit trail per RO. Zero install required.
SKU, cost tracking, supplier linking. PO creation and receipt tracking. PO auto-links to the work order line item that requested the part.
Drag-and-drop work order assignment. Mobile-friendly tech app for time logging and part requests. Real-time status flows back to the front office.
Auto-totaled invoices from work orders. Cash, card, check, ACH, partial payments. Reconciliation against work orders. Email delivery to customers built in.
Profit by customer, profit by technician, labor productivity, inventory activity. Answers the question every shop owner asks on Sunday night.
Customer notifications, estimate approvals, ready-for-pickup alerts. Template engine, automation rules, all auditable.
Owner, Manager, Service Writer, Tech, Parts, Accounting, Read-only. Server-side permission enforcement on every mutation. Import customers, units, parts, work orders from CSV.
A day in MyShop
A normal day in a heavy-duty bay running MyShop. Every screen mentioned is a real route — not a mockup.
07:00 AM
Six work orders open. Two awaiting parts. One technician calls out — drag her work to two other techs in three seconds.
/workboard · /tech-app
08:30 AM
Truck #14 from Licaj Transport rolls in for DOT inspection plus a brake job. Build the estimate from saved templates. Send a token-gated approval link by SMS.
/work-orders · /portal/[token]
09:42 AM
Mario taps the link on his phone, approves the estimate at $1,240, gets a confirmation back. Work order opens. Technician assigned. Parts request goes to the parts manager.
/work-orders · /settings/integrations
11:15 AM
Parts arrive. PO auto-links to the work order. Technician logs labor time on a tablet. Front office sees status flip to In-Progress.
/purchase-orders · /inventory · /tech-app
03:18 PM
Tech marks complete. Automation fires a ready-for-pickup SMS to Mario. He pays by ACH from the portal. Payment reconciles to the work order.
/settings/messaging-automation · /portal/[token] · /invoices
End of day
Reports dashboard shows today's profit-per-tech, profit-per-customer, and inventory turn. QuickBooks sync runs overnight. Tomorrow opens clean.
/reports · /settings/integrations
Who runs MyShop
1–3 bays
Owner-operator shop with a couple of techs and a service writer. You need work orders, customer comms, payments, and one report on Sunday night — without paying enterprise prices.
4–10 bays
You have a full team — techs, parts manager, service writer, bookkeeper. You need the workboard for assignment, parts inventory tracking, and 7 roles so people only see what they should.
Fleet + shop
You run a fleet AND service it yourself. MyShop on the same database as MyFleet means a truck due for PM opens its own work order. No spreadsheet hand-off, no double-entry.
Built for heavy-duty. Sixteen thousand lines of work-order business logic alone. Templates that include DVIR-style line items, not oil changes. Parts catalog designed around heavy-duty SKUs.
When you build an estimate, you send a token-gated URL to the customer by SMS or email. They open it in a browser, see the estimate, approve / decline / ask a question — no install required. Full audit trail per work order.
Yes. The tech app is mobile-web — runs on any tablet or phone with a browser. No app store, no IT department. We use $89 Samsung tablets on our own trucks at Fleet1.
QuickBooks (invoices + payments sync), Twilio for SMS, Resend for email customer comms. ELD providers (Motive, Samsara). Bulk CSV import for data migration. All shipping today, not on a roadmap.
Bulk CSV import for customers, units, parts, and historical work orders. Free migration support is included with the bundle plan. Most shops are operational on MyShop within a week.
Yes. MyShop is a complete shop management product on its own. The MyFleet integration is optional — it earns its keep when your customers are fleets that also run MyFleet.
MyShop pricing
Same shop product across all three. Each tier adds capability — AI features in Pro, MyFleet inclusion in Enterprise.
MyShop
Basic shop · 1–3 bays
MyShop
Growing shop · wants AI
MyShop
Shop + fleet · all-in-one
14-day trial · No credit card
MyShop is built and operated by people who run a fleet. Every screen ships on our own trucks before it ships to yours. Set up in an afternoon. Cancel anytime — including by calling a real human.
